Finding a good care home for a loved one can be a difficult task, as no matter how much time and effort you put into the search, there is always the risk that behind closed doors, things are not as they seem.

Whilst the majority of care homes take very good care of their residents and provide a welcoming and friendly atmosphere, occasionally, the care given falls below an acceptable standard.

Duty of care

Care home workers have a duty of care to their residents and should always do their very best to ensure that their needs are met. When they fail in that duty and your loved one suffers as a result, it is only natural for you to feel let down. Negligence can take any number of forms within a care home environment, from failure to ensure that the residents are receiving adequate nutrition and personal care to failing in the dispensing of necessary medication. In any instance of care home negligence, it is possible to make a claim for compensation.

Finding the right solicitor

Unless there is a clear and unarguable instance of neglect, proving negligence can be tricky. This is why it is important to have an expert solicitor on your side, fighting for the rights of your loved one. Finding such a solicitor can prove difficult if you rely on local phone books or random internet searches. Fortunately, there is a means by which you can be certain that the solicitor you deal with has the necessary qualifications and experience to handle your claim.

By speaking to a legally trained claims handler, you can be assured that your claim will then be dealt with by a fully trained professional who has experience in the area of care home negligence claims. In an informal, obligation free chat, your details will be taken, along with the facts of the case. If you have a valid claim and you wish to proceed further, these details will be used to match you to the right solicitor for the job.

No win no fee

Claiming under a no win no fee arrangement removes the worry about large legal bills at the end of the claim. No win no fee claims are pursued if they stand a reasonable chance of success. As a consequence, your solicitor will charge you no fees, win or lose. If your claim is successful, they will claim their fees from the other side. In the event that your claim fails, you still need pay your solicitor nothing. This type of arrangement means that you can seek justice for your loved one, no matter what your financial means.